FAQ

🔁 What is your return policy?

We offer a 30-day return policy from the date of delivery. If you're not satisfied with your purchase, just contact us and we’ll guide you through the return process. The item must be in original condition and packaging.

💳 What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shopify Pay for a smooth and secure checkout experience..

✏️ Can I modify or cancel my order after placing it?

You can request changes or cancellations within 1 hour of placing your order. After that, we begin processing to ensure fast shipping and may not be able to make changes.

🌍 Do you ship internationally?

Yes! We ship worldwide. Wherever you are, we’ll get your retro gaming fix to you.

⏱️ How long does shipping take?

Shipping typically takes 7–14 business days depending on your location. You'll receive a tracking number once your order is on the way.

🚚 Do you offer free shipping?

Absolutely! We offer free worldwide shipping on all orders—no minimum spend required.

📦 Can I track my order?

Yes! Once your order ships, you'll receive an email with a tracking link so you can follow your package every step of the way.

🕹️ Can I add more games or use custom ROMs?

Yes! You can add your own game files by uploading them to the included SD card using a computer. It supports popular emulators and formats for maximum customization.